Key features
Starfish SaaS Veterinary
Developed by pet care experts for pet care professionals.
Fully Integrated Digital Solution
Starfish transforms your web presence into a truly Omnichannel eCommerce integrated solution, providing as little or as much return on investment as you want.
End-to-end
Prescription Management
Handle all aspects of prescription management with ease:
Cleanse your Practice Management data using our AI optimised GraphQL API to integrate to your practice management system.
Add notes, configure validity terms, and many more features!
Business Operations
Streamline your day-to-day operations
All this supported by a suite of out-of-the-box reports and dashboards for all your business needs.
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Manage your products and services.
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Configure discounts, healthcare plans, price updates, and promo codes.
Manage tasks efficiently – prescription verifications, backorders, and more.
Manage staff roles and permissions, and multiple locations.
Support for Single Sign On.
Starfish features
Packed with features, ready for anything!
eCommerce Website
Web page builder
Branding
Templates
Media library
Blogs
Multi-lingual locales
Customer FAQs and chat widget
Social media links
Sandbox
Product Catalogue
eCommerce and in-store product catalogues and management
Integration to distributor for automatic dispatch
Healthcare plan creation
Subscription and one time purchase of products
Subscription and one time purchase discount configuration by product
Bulk pricing updates
Promotional codes
Configurable return policies, free of charges and order attribution
Click and collect
Client Self-Service
Client signature, age, gender, PMS pet ID on sign up
Client self-management, view pet prescriptions and orders
Client self-management, shipping address and wallet
Pause and unsubscribe
Emergency orders
In-Store Client Management
PMS bulk import of pet details & prescriptions
Issue, replace and revoke pet prescriptions
Record pet prescription notes
External pet prescription verification
Internal pet prescription verification
Locations management
Task management for pet prescription verification and approvals, backorders
Management of store distributed products
Reporting
Customisable reports for sales and subscriptions
Shipping
Discretionary discounts for shipping costs
Configurable shipping costs, including free shipping on one-time purchases or subscriptions
Marketing
eCommerce and in-store product catalogues and management
Reminder emails
Lost cart emails
Checkout reminders
Configurable emails and reminder emails
Payments
Configurable payment gateway for card payments
Sales tax service
Direct debit payments
Staff Users
Staff management and configuration of roles and permissions
User configurable unsubscribe reasons
Vet signature capture for issuing prescriptions
SAML authentication
Work email domain validation
Compliance
W3C
WCAG
GDPR
PCI
ISO 27001