Trusted Expertise. Seamless Service. Precision Delivery.

Our proprietary platform built specifically for the prescribing sector enables clients to automate and orchestrate the entire end-to-end order to revenue process across Recurring Revenue Billing, Payments Processing, Payments Collection, Revenue Recognition, Supply Chain Management, Warehouse Processing and Delivery to end Consumer backed with Best In-Class After Care through our native speaking Multi-Lingual Contact Centre.

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The End-to-End Prescription Subscription Experts

For three decades Starfish Hub has been the trusted partner to Europe’s leading Optical and Veterinary retailers

We empower businesses to grow through reliable, recurring revenue by delivering a fully integrated, end-to-end solution backed by deep industry expertise.

Our proprietary, bespoke platform supports every stage of the subscription lifecycle:

  • Recurring Billing & Payments Processing
  • Product Management & Forecasting
  • Warehousing, Pick & Pack, and Delivery to End Consumer
  • Customer & Store Multilingual Contact Centre Services

Our specialist teams work in perfect harmony to ensure your prescription subscriptions are managed with precision, efficiency, and care.

Combining insight, intelligence, and operational excellence, Starfish Hub helps you deliver the right product, at the right time — every time.

Discover our Trusted End-to-End Platform

Starfish Hub supports millions of recurring transactions annually, backed by:

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Recurring Billing & Payments Processing

BACS, SEPA, Nordic Direct Debits, Giro, and card payments — for both subscriptions and one-time purchases.

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Product Management & Logistics

Forecasting, procurement, manufacturer coordination, and stock control — including client-owned and consignment models.

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Warehouse Operations

Inbound logistics, barcoded validation, and international delivery coordination — optimized for global postal networks.

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Multilingual After-Sales Support

Native-speaking contact centre teams provide seamless service across client locations and customer bases.

Warehouse Management

With over 28 years of experience, our Warehouse Management teams ensure efficient, frictionless operations for subscription-based prescription products.


We handle everything from inbound logistics and barcoded validation to international delivery coordination, seamlessly integrating payments, product management, and recurring billing to support complex scenarios and global postal networks.

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Multilingual After Sales Service

Our Multi-lingual Contact Centre supports inbound and outbound communications with client store locations and client’s customers.

From promotional campaigns to day-to-day knowledge of an account, our native speakers ensure that clients and their customers enjoy a seamless, informed service that is clearly articulated in their language. 

Contact us

Let’s Start a Conversation and see how Starfish hub can support your business – we’d love to chat!