menu
close_24px
DEVELOPED BY EYECARE EXPERTS FOR EYECARE PROFESSIONALS

One fully Integrated Intelligent Digital Solution

Starfish Commerce transforms your web presence into one truly Omnichannel eCommerce integrated intelligent solution, empowering you to earn as much return on investment as you want. 

bubble-doctor
a623ca15-4e73-4e29-b834-492b7363a25a
BESPOKE FLOWS

Support Compliant Prescription Management wherever you are 

No matter your location, guided intelligent workflows tailored to regional requirements enable you to verify prescriptions with ease:

Configurable settings empower you to manage prescriptions your way including prescription uploads, minimum age for users, validity terms, early recall reasons, and more.
Configurable settings empower you to manage prescriptions your way including prescription uploads, minimum age for users, validity terms, early recall reasons, and more.
Capture eye exams, add notes to prescriptions, manage early recalls, and many more features!
SAVE TIME AND MONEY

One Intelligent Platform 

Streamline your day-to-day operations:

Effortlessly manage your products and services.
Configurable discounts, price updates, rebates, and promo codes.
Manage tasks efficiently – prescription verifications, backorders, early recalls, in-network vision benefits claims and more.
Manage staff roles and permissions, and multiple locations.
Support for single sign on.

All this supported by a suite of out-of-the-box reports and dashboards for all your business needs.

Get Started
908a8f54-c526-49bd-9cfb-603743cc9d0f
ee26b604-c764-48b9-a98a-73222cfa102a
STAY AHEAD

Sales Management

Offer flexible options to your customer to boost your sales:

Support both subscription and one-time purchases.
Encourage repeat orders and track income with visual graphs.
Choose from a wide range of products, including contact lenses, frames, sunglasses, and eye wellness items.
Easily sell your own products and services online and streamline distribution with simple flows.
Configure return policies, free of charges and order attributions, and set shipping costs.
CUSTOMER-CENTRIC

Ultimate Customer Engagement

Empower your customers to engage with bespoke intelligent tools

Browse, Like, Request to Try-on In-Store and Rate

Virtual Try On

Buy their way 

Offer Home delivery and Collect In Store

Manage personal details
Manage minors or dependents
View and upload prescriptions
Manage order and subscriptions
Place emergency orders
Save liked products
In-store and virtual try-ons
self-service-V2
Revenue-pana
SIMPLE AND FAST

Payments

Experience seamless transactions as your earnings are effortlessly deposited directly into your account, ensuring you have immediate access to your funds without any hassle.

Configurable Payment Gateway – integrated with world leading gateways for highly competitive processing rates.
Sales Tax Service – integrated with a best-in-class sales tax compliance platform, so you don't have to worry.
MARKETING

Customer Acquisition and Retention

Keep your customers engaged with:

Prescription renewal reminders
Running low reminders
Checkout reminders
Promotional codes
Discretionary discounts
SHOPPING-1
design-ux
Intuitive CMS

Website Management

Our Content Management System allows you to keep your content relevant and up to date, without compromising your data. It offers tools such as:

Page builder
Blog
Media library
Multi-lingual support
FAQs and AI chat
Patient referral form
Social media links
... and a sandbox for training and familiarization.
Get Started

Packed with Features

Ready for Anything

USA 🇺🇸

0 /month

UK 🇬🇧

8 /month

EU 🇪🇺

16 /month

USA 🇺🇸

UK 🇬🇧

EU 🇪🇺

eCommerce Website
Webpage Builder
Branding
Templates
Media Library
Blogs
Multi-Language Support
Patient Referral Form
Social Media Links
Sandbox

Product Catalogue
Online and In-Store Product Catalogues
Management for All Optical Categories
Integration to Distributor
Create Own Products and Services
Products/Services Subscription
Products/Services One-Time Orders
Discounts
Bulk Pricing Updates
Manufacturer Rebates
Vendor Contributions
Promotional codes
In-Network Vision Benefits
-
-
Click and Collect

Customer Self-Service
Pre-Appointment Form With Patient History
Digital Signature
Patient Demographics
PMS Patient Identifier
Prescription Management
Order Management
Shipping Address Management
Wallet
Pause and Unsubscribe
Emergency Orders
Likes
Try In-Store Requests
Minors and Dependants
management under a single account

In-Store Management
Bulk Import Patient Data & Prescriptions
Issue, Replace, Revoke Prescriptions
Cleanse Contact Lens Metrics
Capture Eye Examinations
Optional
Prescription Notes
Prescription Verification
Both Internal and External
Vision Benefits Claim Management
-
-
Locations Management
Including Non-Prescribing and Franchisees
Configurable Early Recall Reasons
Collect In-Store
Store Distribution Management
Minimum Age Configuration
In-Store 'Try-on Sessions'
for eyewear appointment request

Reporting
Customizable Sales Reports
Customizable Subscription Reports

Shipping
Configurable Shipping Costs
including free shipping on one time purchases or subscriptions
Discretionary Discounts for Shipping Cost

Marketing
Marketing Redirects Links
Prescription Expiration Reminder Emails
Lost Cart Emails
Checkout Reminders
Configurable Email Templates

Payments
Configurable Payment Gateway
for card payments
Sales Tax Service
SEPA Payments
-
NL, BE, DE, FR, AT only
iDeal Payments
-
NL only
Bancontact Payments
-
-
BE only

Staff Users
Staff Management
Configurable Roles & Permissions
Digital Signature
for issuing prescriptions
SAML Authentication
Work Email Domain Validation

Compliance
W3C
WCAG
HIPAA
-
-
GDPR
-
PCI
-
ISO 27001

Lean On The Experts

See the difference in days, not months. 

The Omnichannel eCommerce Platform every Optical Business needs. Developed by Eyecare Experts for Eyecare Professionals!

Book Your Demo Today!